Intranet development & integration

 "$#!*, we sent out 200 procedure manuals to our distributors with outdated info!"

"I can't launch the new product because I get 50 calls a day from the sales reps, asking me the same stupid questions!"

"There must be a better way to check our order status than phoning the 0800 number and holding for 10 minutes"

Are you looking for an Intranet that makes it easier for all your people to work together and share vital information?

Customers, merchants, reps, distributors and staff all waste valuable time seeking information that is held on an internal system or in someone's head. Intranets are the boring sibling of ecommerce and the Internet, yet this is where you are most likely to impact the bottom line:

What are some of the ways you can achieve cost savings!

• Reduce printing, preparation and postage for manuals and procedures (if a customer or distributor wants a hard copy, they can print it at their expense)
• Reduce unproductive time with internal queries
• Improve speed to market for new products and services
• Improve accuracy of updates to procedure and operation manuals
• Reduce 0800 call costs and demand on phone support (possibly reduce headcount too)

Digital Stream has developed Xstream Intranet a highly sophisticated content management system that makes information available to everyone or certain staff, distributors or clients as determined by you.

We can specifically help your organisation with:

• An information audit
• Developing a content plan
• Knowledge management strategies
• Intranet content management software that enables you to have as little or as much control as you require
• A solid, flexible and future-proof infrastructure to develop upon
• Staff training

Sounds complicated? Xstream Intranet uses a Windows-like interface to update information straight to your Internet or Intranet site. Any staff member (with approval, of course) can update the site in a few minutes, without needing any programming knowledge.

We'd love to talk to you about your requirements further.

Please contact  Russell Brown on 0800 DIGITAL (0800 344482)